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BrightRidge Invites Customers to ‘Take A Load Off’

At BrightRidge, ‘Take A Load Off’ isn’t just a folksy greeting; it’s what thousands of the utility’s customers have been doing, via their water heaters, since 2013.

Eric Egan, chief data officer at BrightRidge, estimates the TALO program saved the Johnson City, TN-based utility more than $211,000 in 2017 and will save it nearly $8 million through 2031.

Reducing cost is “critical as we look to keep costs down for
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